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3rd Floor, Trinity, 226/1, 3G, Acharya Jagdish Chandra Bose Rd, Kolkata, West Bengal 700020.
Escalation Matrix
| Details of | Contact Person | Address | Contact Number | Email Id | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Praveen Kumar | 226/1, AJC Bose Road, Trinity, 3rd Floor, Unit : 3B,Kolkata -700020 | +91 044-42697626 | praveen.kumar@bondvue.com | 9 AM - 6 PM on all trading days |
| Head of Customer Care | Yash Sharma | +91 033-40581623 | support@bondvue.com | ||
| Compliance Officer | Aman Sharma | +91 033-40572219 | findigital@aumcap.com | ||
| CEO | Vedant Raj Lohia | +91 044-42697626 | vedant@bondvue.com |
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
After exhausting options for resolution of the grievance stated above i.e. at our end and escalation made to SEBI SCORES to your satisfaction, you can initiate dispute resolution through the SMART ODR Portal @ https://smartodr.in/login.
Alternatively, you can also initiate dispute resolution through the SMART ODR Portal @ https://smartodr.in/login, if the grievance/complaint lodged with us was not satisfactorily resolved or at any stage of the subsequent escalations made to SEBI SCORES (prior to or at the end of such escalation/s).
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal /ODR portal.
Please click on the link to access our investor grievances report.
Key Managerial Personnel (KMP) Declaration
Name and Contact details of all Key Managerial Personnel including the Compliance Officer
| Sr. No | Contact Person | Designation | Contact Number | Email Id |
|---|---|---|---|---|
| 1 | Vedant Raj Lohia | Chief Executive Officer | +91 044-42697626 | vedant@bondvue.com |
| 2 | Vaibhav Jain | Director | +91 033-40572102 | vaibhav@aumap.com |
| 3 | Sujata Agarwal | Director | +91 033-40581625 | sujata.agarwal@aumcap.com |
| 4 | Aman Sharma | Compliance Officer | +91 033-40572219 | findigital@aumcap.com |
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